Nelson Pacheco
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis. Competent Product Specialist with more than 3 years of experience working in customer service. Skilled in demonstrations, data collection. Proficient in brand positioning strategies and sales team building.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Product Specialist
Northwest Hills Dealerships
04.2023 - Current
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Researched product's technical specifications and accurately communicated information.
- Assisted with demonstrations for all General Motor products to showcase functionality.
Car Detailer
Teph Seal Auto Appearance
02.2022 - 04.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Car Photographer
Redline Auto Performance
04.2021 - 02.2022
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Education
High School Diploma -
John F Kennedy High School
Waterbury, CT06.2019
No Degree - Physical Therapy
Naugatuck Valley Community College
Waterbury, CTSkills
- Customer Engagement
- Product Training
- Product Launches
- Pricing strategy
- Sales expertise
- Friendly and Patient
- Interpersonal Skills
- Organizational Skills
- Collaborative Team Player
Certification
- CSP - Certified Sales Professional
Languages
Spanish
Limited Working
Timeline
Product Specialist
Northwest Hills Dealerships
04.2023 - Current
Car Detailer
Teph Seal Auto Appearance
02.2022 - 04.2023
Car Photographer
Redline Auto Performance
04.2021 - 02.2022
High School Diploma -
John F Kennedy High School
No Degree - Physical Therapy
Naugatuck Valley Community College
Similar Profiles
Tyler SteeleTyler Steele
Director of Youth and Digital Ministry at Northwest Hills United Methodist ChurchDirector of Youth and Digital Ministry at Northwest Hills United Methodist Church
Samantha AllenSamantha Allen
Preschool Teacher at NorthWest Hills United Methodist Church Mother's Day OutPreschool Teacher at NorthWest Hills United Methodist Church Mother's Day Out
Nelson PachecoNelson Pacheco
Car Salesman at Northwest Hills ChevroletCar Salesman at Northwest Hills Chevrolet
Ethan ValenciaEthan Valencia
Product Specialist at TrimbleProduct Specialist at Trimble
Johanna KistlerJohanna Kistler
Product Specialist at Parks Ford HendersonvilleProduct Specialist at Parks Ford Hendersonville