Nelson Rodriguez
Des Plaines,IL
Summary
Reliable Shift Leader with 10 years in security industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
28
28
years of professional experience
Work History
Week-end Shift Lead ( Supervisor )
Rosalind Franklin University
02.2012 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved student complaints and issues and offered thoughtful solutions to maintain student satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift roll calls for regular start of each shift.
- interior/exterior foot patrol, interior/exterior vehicle patrol,
- maintain week-end schedule
- supervise 4-6 officer during the week-end 1st and 2nd shift.
Armed Security Officer
Allied Unversal
03.1996 - Current
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Previously worked at the Social Security Administration building for 20 years.
- Held federal clearance for 20 years
- Currently posted at the Wheeling, Il. unemployment office.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Completed full building and grounds patrols to spot and investigate concerns.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Operated a x-ray machine and metal detector
Armed Security Officer
GSSC
07.2002 - 12.2008
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Education
High School Diploma -
Kelvy Park High School
Chicago, IL06.1986
Skills
- Client Service
- Staff Training
- Customer Experience
- Disciplinary Action
- Cash Handling
- Team Leadership
- Shift Coverage
- Team Motivation
Reference
Orlando Rivera Terry Ease
773-552-4320 773-316-7585
Timeline
Week-end Shift Lead ( Supervisor )
Rosalind Franklin University
02.2012 - Current
Armed Security Officer
GSSC
07.2002 - 12.2008
Armed Security Officer
Allied Unversal
03.1996 - Current
High School Diploma -
Kelvy Park High School
Similar Profiles
Marissa McCarthyMarissa McCarthy
Lead Administrative Coordinator, Medical Education at Rosalind Franklin University of Medicine and Science, RFUMSLead Administrative Coordinator, Medical Education at Rosalind Franklin University of Medicine and Science, RFUMS
Sophia GomezSophia Gomez
Research Scholar at Rosalind Franklin University Of Medicine And Science, RFUMSResearch Scholar at Rosalind Franklin University Of Medicine And Science, RFUMS
Angie SantillanAngie Santillan
Medical Assistant at Rosalind Franklin University of Medicine and Science, RFUMSMedical Assistant at Rosalind Franklin University of Medicine and Science, RFUMS