Neona Riddick
Indianapolis,IN
Summary
To secure a position to prepare myself for a career within the healthcare field. A position where I can increase my current skills, knowledge, and provides opportunities for advancement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Representative
COMMUNITY HEALTH NETWORK
Indianapolis, IN
07.2015 - Current
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Ensured accuracy of all data entered into computer system.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
CNA
Carmel Health And Living
Indianapolis, IN
12.2023 - 04.2024
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Monitored food intake and output as directed by nursing staff.
- Participated in educational programs designed to improve knowledge of health care practices.
Home Health Aide
BrightStar Care
Indianapolis, IN
07.2018 - 12.2023
- Assisted clients with daily living, personal care and hygiene
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
Dietary Aide
UNIVERSITY HEIGHTS
Indianapolis, IN
04.2014 - 07.2015
- Assist Dietary Cook with resident meal preparation
- Delivered meals to residents and patients in their rooms when requested.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Ensured that all food was prepared according to established health standards.
Home Health Aide
INTEGRITY HOME CARE PLUS
Indianapolis, IN
01.2014 - 06.2014
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Documented care provided and submitted notes to supervisor.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Education
A.A.S. in Criminal Justice -
IVY TECH COMMUNITY COLLEGE
12.2015
Diploma -
WARREN CENTRAL HIGH SCHOOL
05.2010
Skills
- 40 wpm (5 years)
- Detail Oriented (10 years)
- Excel (10 years)
- MS Excel (10 years)
- Multi-line (3 years)
- Home Care
- Appointment Scheduling
- EMR Updating
- Customer service
- Phone and Email Etiquette
- Patient care
- Caregiving
- Hospital experience
Certification
- CNA, 11/01/23, 11/01/25
- CPR Certification, 10/01/23, 10/01/25
- BLS Certification
- Driver's License
Additional Information
Advanced MS Excel, Word, Outlook, PowerPoint, Typing 40 wpm, Copy/Printer, Fax, Multi-line phone system, Effective Speaker, Excellent Interpersonal Skills, Organized, Detail Oriented, Critical Thinker, Multitasker, Punctual
Assessments
Case Management & Social Work, Familiar, 07/01/19
Personal Information
Title: Patient care
Timeline
CNA
Carmel Health And Living
12.2023 - 04.2024
Home Health Aide
BrightStar Care
07.2018 - 12.2023
Patient Access Representative
COMMUNITY HEALTH NETWORK
07.2015 - Current
Dietary Aide
UNIVERSITY HEIGHTS
04.2014 - 07.2015
Home Health Aide
INTEGRITY HOME CARE PLUS
01.2014 - 06.2014
A.A.S. in Criminal Justice -
IVY TECH COMMUNITY COLLEGE
Diploma -
WARREN CENTRAL HIGH SCHOOL
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