A seasoned professional with a proven track record of more than 18 years of experience in law enforcement, case management, education, and data analysis as demonstrated throughout my work experience as a community engagement partner. Excelled in building customer relationships and leveraging effective communication to achieve exceptional outcomes. Renowned for reliability and Microsoft Office proficiency, consistently enhancing operational efficiency and client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Teacher
Klein ISD
Spring, Texas
08.2023 - 05.2024
Conquered the challenges of working with a highly diverse student population to attain exceptional student achievement.
Collaborated with colleagues to plan lessons that included various subject areas into a cohesive unit of study.
Developed and implemented lesson plans based on curriculum objectives.
Encouraged critical thinking skills and problem-solving strategies among students.
Identified and documented learning achievements by reporting outcomes, performance information, and program adjustments to boost comprehension.
Organized parent conferences throughout the year to discuss student progress.
Participated in workshops, trainings, and conferences to improve educational skills.
Community Supervision Officer
Harris County Community Supervision and Corrections Department
Houston, USA
01.2009 - 07.2023
Conducted initial interviews with offenders to assess risk levels and establish supervision plans.
Created, organized, and maintained files, case notes, and electronic databases.
Developed individualized rehabilitation plans based on offenders' needs and risks.
Engaged offenders in educational and employment resources to promote reintegration into society.
Enforced court orders such as restitution payments or completion of treatment programs.
Counseled offenders on day-to-day life decisions.
Administered drug tests and arranged for additional treatment when necessary.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Monitored offenders' activities regarding the fulfillment of court-ordered requirements.
Participated in multidisciplinary teams to discuss complex cases and determine appropriate actions for non-compliance.
Collaborated with law enforcement officers to investigate violations committed by offenders who were court-ordered to community supervision.
I attended hearings in criminal court proceedings to testify about an offender's behavior during the supervision period.
Community Supervision Officer
Dallas County Community Supervision and Corrections Department
Dallas, USA
01.2008 - 01.2009
Conducted initial interviews with offenders to assess risk levels and establish supervision plans.
Created, organized, and maintained files, case notes, and electronic databases.
Developed individualized rehabilitation plans based on offenders' needs and risks.
Engaged offenders in educational and employment resources to promote reintegration into society.
Enforced court orders such as restitution payments or completion of treatment programs.
Counseled offenders on day-to-day life decisions.
Administered drug tests and arranged for additional treatment when necessary.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Monitored offenders' activities regarding the fulfillment of court-ordered requirements.
Participated in multidisciplinary teams to discuss complex cases and determine appropriate actions for non-compliance.
Collaborated with law enforcement officers to investigate violations committed by offenders who were court-ordered to community supervision.
I attended hearings in criminal court proceedings to testify about an offender's behavior during the supervision period.
Caseworker
Texas Department of Health and Human Services
Houston, USA
01.2006 - 01.2008
Conducted assessments of family strengths, needs, and barriers.
Analyzed numerical and narrative data from an automated system to interpret eligibility determinations.
Obtained income, asset, and financial information to determine program eligibility.
Responded promptly and appropriately to inquiries from internal and external stakeholders regarding caseworker duties and responsibilities.
Contacted applicants to discuss discrepancies, and referred questionable cases to the department for follow-up.
Visited clients at home to distribute community referral and resource information.
Discussed rights and responsibilities associated with public assistance with applicants.
Assisted with the development of resources for clients to help them achieve their goals.
Assisted and advocated for clients in obtaining financial resources and government entitlements.
Served as a liaison between clients and external organizations when necessary.
Education
M.S. - Education
Walden University
05-2012
B.S. - Criminal Justice
Prairie View A&M University
08-2005
Skills
Honorable and reliable
Effective verbal and written communication skills
Customer relationship building
Case management skills
Safety training skills
Microsoft Office skills
Research skills
Investigative skills
Data analysis
Contract negotiation
Financial administration
Affiliations
Serve as a senior member of the television ministry at church
Co-chairperson of the couple's ministry at church
Certification
Certified Community Supervision Officer( CSO) by the State of Texas CJAD's division
Timeline
Teacher
Klein ISD
08.2023 - 05.2024
Community Supervision Officer
Harris County Community Supervision and Corrections Department
01.2009 - 07.2023
Community Supervision Officer
Dallas County Community Supervision and Corrections Department
Teacher Leader- English Specialist/ Digital Learning Specialist/ Librarian/ Testing Coordinator at KLEIN VISTAS HIGH SCHOOL- KLEIN ISDTeacher Leader- English Specialist/ Digital Learning Specialist/ Librarian/ Testing Coordinator at KLEIN VISTAS HIGH SCHOOL- KLEIN ISD