Nerlande Simon
Fitchburg,MA
Summary
Reliable Cashier with strong customer service and transaction processing skills. Ensures customer satisfaction through attentive assistance and effective problem resolution. Committed to maintaining accurate cash handling and supporting team collaboration to enhance overall service efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Market Basket
Fitchburg, MA
01.2024 - Current
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted in training new cashiers on operational procedures and customer engagement strategies.
- Managed inventory levels by restocking merchandise displays as needed.
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Adhered to company policies regarding cash handling and security protocols consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Mount Wachusett Community College
Gardner, MASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Languages
French
Full Professional
English
Elementary
Timeline
Cashier
Market Basket
01.2024 - Current
High School Diploma -
Mount Wachusett Community College