Neryelys Morillo
352 Almont Dr,Smyrna
Summary
Dynamic and compassionate Medical Assistant with proven expertise in patient scheduling and customer service at Nashville Spine and Rehab. Adept at enhancing operational efficiency and ensuring compliance with safety standards. Recognized for exceptional professionalism and adaptability, contributing to improved patient experiences and streamlined appointment management.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Nashville Spine and Rehab
Nashville, TN
05.2025 - Current
- Supported healthcare providers by preparing exam rooms and ensuring necessary supplies were stocked.
- Collaborated with team members to maintain a clean and organized workspace in compliance with safety standards.
- Scheduled patient appointments and managed follow-up communications effectively.
- Obtained client medical history, medication information, symptoms, and allergies.
Secretary's Assistant
QM Taxes
Smyrna, TN
01.2025 - 05.2025
- Managed scheduling and appointment coordination for executives, ensuring optimal time management.
- Assisted in preparing reports and documentation, maintaining accuracy and attention to detail.
- Supported office operations by organizing files, documents, and essential records efficiently.
- Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
Front Desk Receptionist
United Solution Inc
La Vergne, TN
06.2018 - 05.2024
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained organized calendar for office staff.
- Processed incoming and outgoing mail with attention to detail.
- Handled customer inquiries promptly, enhancing overall satisfaction levels.
- Collaborated with team members to streamline front desk operations efficiently.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
High School Diploma -
Stewart’s Creek High School
Smyrna, TN05.2018
Skills
- Patient scheduling
- Customer service
- Compassionate
- Professionalism and ethics
- Appointment setting
- Adaptable
- Property and casualty knowledge
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Medical Assistant
Nashville Spine and Rehab
05.2025 - Current
Secretary's Assistant
QM Taxes
01.2025 - 05.2025
Front Desk Receptionist
United Solution Inc
06.2018 - 05.2024
High School Diploma -
Stewart’s Creek High School