Netelka Williams
Travelers Rest,SC
Summary
Dynamic office clerk skilled in multitasking and teamwork. Committed to fostering positive environments and efficiently managing front desk operations, ready to support organizational goals and improve customer interactions.
Overview
14
14
years of professional experience
Work History
Front Office Clerk
Greenville County School District
Travelers Rest, SC
09.2023 - Current
- Managed front desk operations, ensuring efficient visitor check-in and communication.
- Processed incoming calls and directed inquiries to appropriate personnel promptly.
- Maintained accurate records of student attendance and academic documentation.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
- Responded to inquiries from callers seeking information.
Traveling Phlebotomist
CLS
Greenville, SC
04.2020 - 08.2023
- Performed venipuncture and capillary draws to obtain blood samples efficiently.
- Collaborated with healthcare teams to ensure accurate patient identification and specimen labeling.
- Demonstrated adaptability by effectively managing assignments across multiple locations based on daily needs.
Office Assistant/Personal Care Assistant
Loving & Gentle Care Home Health Care Services
Greenville, SC
03.2017 - 08.2023
- Managed daily office operations to ensure efficient workflow and client service.
- Coordinated scheduling for patient appointments, optimizing staff availability and resource allocation.
- Assisted with documentation and record-keeping, ensuring compliance with health care regulations.
- Implemented office organization systems that improved retrieval times for patient files and records.
- Assisted with personal hygiene, meal preparation, and medication management for diverse client needs.
- Fostered positive relationships with clients, enhancing their emotional well-being through companionship and support.
Bank Teller
TD Bank
Greenville, SC
01.2016 - 10.2016
- Processed customer transactions efficiently to ensure accuracy and compliance with bank policies.
- Assisted customers with account inquiries, enhancing overall service experience and satisfaction levels.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Medical Assistant
North Hills Medical Center
Greenville, SC
10.2012 - 01.2016
- Administered medications and injections as directed, maintaining compliance with medical protocols.
- Coordinated patient appointments and follow-ups, enhancing overall patient satisfaction and workflow efficiency.
Education
High School Diploma -
Travelers Rest High School
Travelers Rest, SC06-1992
Child Development - Education
Greenville Technical College
Greenville, SC12-1998
Phlebotomist - Phlebotomy
Greenville Technical College
Greenville, SC02-2008
Cosmetologist - Cosmetology
Carolina College of Hair Design
Greenville12-2007
Skills
- Patient charting
- Scheduling appointments
- Filing systems
- Database entry
- File management
- Appointment setting
- Check-in management
- Customer service
- Teamwork
- Multitasking Abilities
Timeline
Front Office Clerk
Greenville County School District
09.2023 - Current
Traveling Phlebotomist
CLS
04.2020 - 08.2023
Office Assistant/Personal Care Assistant
Loving & Gentle Care Home Health Care Services
03.2017 - 08.2023
Bank Teller
TD Bank
01.2016 - 10.2016
Medical Assistant
North Hills Medical Center
10.2012 - 01.2016
High School Diploma -
Travelers Rest High School
Child Development - Education
Greenville Technical College
Phlebotomist - Phlebotomy
Greenville Technical College
Cosmetologist - Cosmetology
Carolina College of Hair Design