Puneet Krishana
Detroit
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Store Lead
Salvation Army
05.2024 - Current
- Support management with store maintenance and appearance.
- Support management with banking and reporting procedures.
- Implement assigned strategies to meet product acquisition production and sales goals.
- Support management in crating enjoyable shopping experience with positive and sales goals.
- Communicate with store Management regarding all facets of store operations keeping update and sharing all incidents and concerns when they are not available.
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Fostering a supportive learning environment that facilitated rapid skill development.
Manager
7-Eleven
06.2018 - 12.2023
- Leading, training and motivating a diverse team of employees to deliver exceptional customer service
- Eficiently managing inventory levels, ordering products and conducting regular audits
- Fostering a welcoming and customer-centric environment
- Implementing security measures, monitoring surveillance systems and conducting employee training to reduce theft and shrinkage
- Maintain staff by recruiting, selecting, orienting, and training employees
- Ensures a safe, secure, and legal work environment
- Develops personal growth opportunities
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Office Manager
Crown Granite
04.2011 - 06.2018
- Managing granite inventory levels, establishing strong relationships with suppliers and negotiating favorable terms to ensure a consistent supply of high-quality materials
- Collaborating with clients, contractors and design professionals to coordinate the timely delivery and installation of granite products for various projects
- Training and motivating staff to provide exceptional service, ensuring they have the product knowledge and skills needed to excel their roles
- Applied security and loss prevention training towards recognizing risks and reducing store theft
- Ensuring compliance with industry regulations, safety standards and best practice to create a secure and compliant work environment.
CEO
Tri County Rehabilitation, Inc. Angel Home Health Care, Tri-Atria Medical Equipment, Inc.
01.1990 - 12.2009
- Managed operations of a busy Home Care, Physical therapy and Durable medical equipment companies with daily patients appointments
- Verifying patients insurance information for accuracy resulting in 50% reduction in appointment cancellations
- Maintained medical records and ensured HIPAA compliance
- Improve patients satisfaction by ensuring an eficient and timely check-in and check-out process
- Implemented a new system for tracking patients appointments resulting in a 45% decrease in patients no-show
- Streaming the insurance verification process resulted in an 80% increase in revenues
- Trained and supervised all staff resulting in 95% decrease in errors.
Education
Bachelors of Science Business Administration -
New Delhi, India
Skills
- Exceptional customer service relations and decision making skills
- Cash handling and payroll
- Strong work ethics, professional demeanor and great initiative skills
- Time management
- Multitasking
- Meticulous attention to details
- Active listening
- Excellent effective communication both oral and written
- Data management
- Knowledge in medical billing and coding (ICD and CPT)
Languages
English
Hindi
Punjabi
Urdu
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Lead
Salvation Army
05.2024 - Current
Manager
7-Eleven
06.2018 - 12.2023
Office Manager
Crown Granite
04.2011 - 06.2018
CEO
Tri County Rehabilitation, Inc. Angel Home Health Care, Tri-Atria Medical Equipment, Inc.
01.1990 - 12.2009
Bachelors of Science Business Administration -
New Delhi, India
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