Nevaeh Creason
Visalia,CA
Summary
Retail professional with comprehensive understanding of store operations and customer service. Proven track record in maintaining store organization, managing stock levels, and delivering excellent customer interactions. Known for team collaboration and flexibility in adapting to dynamic retail demands. Looking to transition into new field after developing valuable skills in high-energy restaurant environment.
Overview
2
2
years of professional experience
Work History
Hostess/Expo Runner/Restaurant Server
Pita Kabob
06.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained knowledge of seasonal menus and specials, as well as dietary restrictions and preferences of guests.
- Helped organize and manage successful events with attendance of over 35 people.
Sales Associate
Adidas Outlet Store
08.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Science - Psychology
West Hills College
Lemoore, CA12-2026
High School Diploma -
El Diamante High School
Visalia, CA05-2024
Skills
- Detail-oriented approach
- Effective communication
- Skilled in maintaining cleanliness and sanitation
- Strategic decision-making
- Performance improvement
- Strong customer service skills
- Emotional resilience
- Efficient task management
- Adaptable learner
- Culinary presentation
Timeline
Hostess/Expo Runner/Restaurant Server
Pita Kabob
06.2024 - Current
Sales Associate
Adidas Outlet Store
08.2023 - 07.2024
Associate of Science - Psychology
West Hills College
High School Diploma -
El Diamante High School
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