Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Ferguson

Brooklyn,NY

Summary

Dynamic and results-oriented professional with a proven track record at Hollister, adept at driving customer engagement and developing brand loyalty through exceptional communication and customer service skills. Leveraged team leadership qualities to exceed marketing goals and fostered meaningful industry connections. Excelled in mentoring roles, enhancing student performance and fostering a supportive learning environment.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

Hollister
08.2023 - Current
  • Greeted customers warmly and pleasantly answered inquiries.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Maintained knowledge of current promotions and product features.
  • Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.

Teaching Assistant

Dance House of Beooklyn
09.2022 - 06.2023
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Mentored and tutored individual students needing additional help.
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Self-motivated, with a strong sense of personal responsibility.

Education

No Degree - Kinesiology

Pennsylvania State University
University Park, PA
05-2028

Skills

  • Customer service
  • Effective communicator
  • Customer engagement
  • Exceptional communication
  • Customer relations
  • Team leadership qualities
  • Relationship builder
  • Branding
  • Store promotions
  • Scheduling

Timeline

Brand Ambassador

Hollister
08.2023 - Current

Teaching Assistant

Dance House of Beooklyn
09.2022 - 06.2023

No Degree - Kinesiology

Pennsylvania State University
Nevaeh Ferguson