Results-driven professional with a background in customer service and employee training. Recognized for patience, empathy, and professionalism, consistently enhancing team performance and ensuring a seamless customer experience.
Overview
1
1
year of professional experience
Work History
Shift Lead
Burger Kig
Cranston, RI
11.2024 - Current
Supervised team members during peak hours to ensure efficient service delivery.
Trained new staff on operational procedures and customer service standards.
Managed inventory levels, ensuring timely restocking of supplies and ingredients.
Maintained cleanliness and organization of work areas to comply with health regulations.
Maintained accurate cash drawer balances throughout shifts.
Trained new hires on cash register operations and customer interaction protocols.
Implemented promotional displays to drive sales and engagement.