Nevaeh Kimble
Springfield,TN
Summary
Dedicated employee focused on driving company growth and maximizing potential. Strong communication skills with a proven ability to resolve customer issues effectively. Highly adaptable and committed to continuous self-improvement. Demonstrates exceptional multitasking skills, and thrives in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Front of House Manager
Belle Meade Winery
Belle Meade , TN
06.2021 - Current
- Resolved guest complaints to improve overall dining experiences.
- Trained new staff on effective customer service techniques.
- Participated in employee selection processes.
- Managed staffing, assigned tasks, and organized schedules for operational efficiency.
- Oversaw three stations, ensuring optimal performance across all areas.
- Executed truck orders for multiple stations, tracking delivery dates and deadlines.
- Monitored inventory levels to meet operational demands.
- Collaborated with various departments to enhance workflow effectiveness.
Crew Member
Sonic Drive-in Chicago, Uptown
Nashville, TN
05.2018 - 04.2021
- Took and delivered customer orders accurately and efficiently.
- Collected cash payments and provided change without using the POS system.
- Engaged customers in friendly conversation while promoting a positive business image.
- Prepared components of customer orders to ensure timely service.
- Performed opening and closing duties to maintain operational readiness.
Education
Accounting
Middle Tennessee State University
Murfreesboro, TNSkills
- Customer service and satisfaction
- Inventory management
- Problem-solving and decision-making
- Team leadership and employee training
- Multitasking and prioritization
- Health and safety compliance
- POS terminal operation
Affiliations
- Hiking
- Camping
- swimming
- site seeing
- Exploring new environments
Timeline
Front of House Manager
Belle Meade Winery
06.2021 - Current
Crew Member
Sonic Drive-in Chicago, Uptown
05.2018 - 04.2021
Accounting
Middle Tennessee State University
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