Nevaeh Lehman
Phoenix,AZ
Summary
Demonstrating outstanding customer service and time management skills at Aquatots Swim School, I am experienced in creating inviting environments and resolving concerns promptly. Proficient in data entry and building strong relationships, I focus on improving operational efficiency and ensuring customer satisfaction through professionalism and clear communication.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Aquatots Swim School
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Babysitter
Busybees Babysitting
03.2023 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2027
Skills
- Customer service
- Time management
- Telephone etiquette
- Data entry
- Problem-solving skills
- Scheduling
- Verbal and written communication
Timeline
Front Desk Receptionist
Aquatots Swim School
07.2024 - Current
Babysitter
Busybees Babysitting
03.2023 - Current
Bachelor of Science - Nursing
Grand Canyon University
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