Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevaeh Plaza

Kissimmee

Summary

Dynamic Sales Associate with a proven track record at Tim Hortons, excelling in customer service and relationship building. Skilled in cash handling and problem-solving, I consistently foster customer loyalty and satisfaction. My outgoing personality and teamwork abilities contribute to a positive work environment, driving sales and enhancing the guest experience. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Tim Hortons
Buffalo
11.2023 - Current
  • Delivered exceptional customer service, ensuring a positive experience for each guest.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Assisted in training new team members on operational procedures and customer engagement techniques.
  • Resolved customer inquiries and complaints promptly, fostering customer loyalty and satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Cleveland Hill Highschool
Cheektowaga, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Complex Problem-solving
  • Meeting deadlines
  • Upselling
  • Cleaning techniques
  • Sales training

Timeline

Sales Associate

Tim Hortons
11.2023 - Current

High School Diploma -

Cleveland Hill Highschool
Nevaeh Plaza