Nevaeh Saldana
Las Vegas ,NV
Summary
Detail-oriented individual with a background in hospitality and retail. Skilled in effective multitasking and team collaboration, contributing to seamless operations and enhanced guest experiences in high-volume settings.
Dedicated professional with strong customer service skills. Experienced in managing busy environments and effectively addressing guest needs, ensuring satisfaction and repeat business.
Results-driven host with proven abilities in problem-solving and staff training. Known for exceptional communication skills and a warm, welcoming demeanor, committed to optimizing guest satisfaction and team performance.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
5
5
years of professional experience
Work History
Hostess
Nocturno Cocktail Bar
Las Vegas
08.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere in high-volume environment.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Collaborated with kitchen staff to communicate guest needs and special requests effectively.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new host staff on operational procedures and customer service standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
Flour & Barley
Las Vegas
03.2024 - 03.2025
- Monitored dining flow and adjusted seating assignments to minimize wait times for guests.
- Provided menu information and recommendations, contributing to informed dining choices.
- Addressed guest inquiries and concerns promptly, ensuring satisfaction during visits.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Completed daily side work and opening and closing duties without fail.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Retail Sales Associate
Kohl’s
Las Vegas
01.2022 - 03.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels through regular stock checks and restocking processes to maintain store organization.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling procedures.
- Collaborated with team members to execute promotional displays, driving sales and customer engagement.
- Resolved customer inquiries and issues promptly to ensure satisfaction and repeat business.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05.2022
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Timeline
Hostess
Nocturno Cocktail Bar
08.2025 - Current
Hostess
Flour & Barley
03.2024 - 03.2025
Retail Sales Associate
Kohl’s
01.2022 - 03.2023
High School Diploma -
Sunrise Mountain High School