Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Williams

Benson,NC

Summary

Detail oriented professional with a background in Biology and strong analytical skills. Handles customer interactions and problem solving through experience in restaurant service roles. Committed to enhancing guest experiences and maintaining high standards of service in fast paced environments.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Buffalo Brothers
Garner, NC
04.2024 - 08.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Assisted in training new host staff on customer service standards.
  • Coordinated with kitchen and waitstaff to enhance dining experience.
  • Maintained cleanliness and organization of front-of-house areas.
  • Implemented efficient seating arrangements during peak hours to reduce wait times.
  • Monitored dining area for guest needs, proactively offering assistance where needed.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Take-Out Server

Buffalo Brothers
Garner, NC
04.2024 - 08.2025
  • Processed take-out orders efficiently, ensuring accuracy and timely service for customers.
  • Managed cash register transactions, maintaining balanced till and resolving discrepancies promptly.
  • Collaborated with kitchen staff to coordinate order preparation and delivery for optimal customer satisfaction.
  • Trained new team members on take-out procedures and customer service best practices.
  • Maintained cleanliness and organization of take-out area, adhering to health and safety standards consistently.
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations.
  • Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.

Education

Bachelor of Science - Biology

East Carolina University
Greenville, NC
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Cash handling
  • Handling complaints
  • Personal presentation
  • Payment processing

Timeline

Restaurant Hostess

Buffalo Brothers
04.2024 - 08.2025

Take-Out Server

Buffalo Brothers
04.2024 - 08.2025

Bachelor of Science - Biology

East Carolina University
Nevaeh Williams