Neve Moser
Jackson
Summary
Dynamic and results-driven professional with extensive experience in money handling and exceptional customer service, fostering positive guest interactions. A collaborative team player with strong math skills, adept at quick decision-making to enhance operational efficiency and ensure a memorable gaming experience.
Overview
8
8
years of professional experience
Work History
Dual Rate Table Games Dealer
Wild Rose Casino & Resort
Emmetsburg, IA
02.2019 - 04.2025
- Dealt various table games, ensuring compliance with gaming regulations and house rules.
- Managed cash transactions accurately, maintaining integrity in financial exchanges.
- Provided exceptional customer service, enhancing guest experience through engaging interactions.
- Collaborated with team members to create a positive gaming environment for patrons.
- Monitored gameplay for fairness, promptly addressing disputes and ensuring smooth operations.
- Assisted in maintaining cleanliness and organization of gaming areas to enhance ambiance.
- Adapted quickly to changing game dynamics and guest requests, demonstrating flexibility under pressure.
Cashier
Sinclair Gas Station
Sheldon, IA
08.2018 - 01.2019
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations based on preferences.
- Handled cash, credit, and digital payments while ensuring secure transaction practices.
- Monitored inventory levels and restocked shelves to ensure product availability for customers.
- Welcomed customers and helped determine their needs.
Housekeeper
Holiday Inn Express Hotel Suites
Sheldon, IA
03.2017 - 06.2018
- Dealt various table games, ensuring compliance with gaming regulations and house rules.
- Managed cash transactions accurately, maintaining integrity in financial exchanges.
- Provided exceptional customer service, enhancing guest experience through engaging interactions.
- Collaborated with team members to create a positive gaming environment for patrons.
- Monitored gameplay for fairness, promptly addressing disputes and ensuring smooth operations.
- Assisted in maintaining cleanliness and organization of gaming areas to enhance ambiance.
- Adapted quickly to changing game dynamics and guest requests, demonstrating flexibility under pressure.
Education
High School Diploma -
Sheldon Community Schools
Sheldon, IA05.2018
Skills
- Money handling expertise
- Quick decision making
- Team player attitude
- Exceptional customer service
- Strong math skills
Timeline
Dual Rate Table Games Dealer
Wild Rose Casino & Resort
02.2019 - 04.2025
Cashier
Sinclair Gas Station
08.2018 - 01.2019
Housekeeper
Holiday Inn Express Hotel Suites
03.2017 - 06.2018
High School Diploma -
Sheldon Community Schools