NEVENA ALEKSIC
Niš,
Summary
Hospitality professional with over 10 years of bartending experience in luxury hotels and high-volume environments. Strong background in bar management, with a proven ability to lead teams, optimize operations, and deliver consistently high-quality service. Valued for a professional approach, attention to detail, and operational excellence.
Overview
10
10
years of professional experience
Work History
Bartender
TPA, Delaware North Hospitality
Tampa
10.2023 - 11.2025
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Bar Supervisor/Lead Bartender
Epicurean Hotel, Autograph Collection by Marriott
Tampa
07.2019 - 01.2023
- Developed and implemented bartender training programs, policies and procedures.
- Managed customer service by training staff, overseeing operations and resolving issues quickly.
- Planned and updated menus to accommodate changing trends in customer preferences.
Bartender
Sfoglina Downtown, Fabio Trabocchi Restaurants
Washington
03.2018 - 05.2019
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice and glassware.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Lead Bartender
Bracket Room
Arlington
07.2016 - 05.2019
- Consistent service and entertainment behind the bar on busy nights.
- Met customer, business operations and server needs with minimal errors or delays.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Head Server/Bartender
Sette Osteria
Washington
07.2015 - 07.2016
- Delivered fast and friendly service to ensure guests enjoy a pleasant dining experience.
- Up-sold daily specials, beverages, and desserts to increase guest check averages.
- Trained new servers on menu knowledge and steps of quality dining service.
Education
Introductory Sommelier Course
Court of Master Sommeliers
Tampa, FL2022
High School Diploma -
Hospitality And Tourism High School
01-2012
Skills
- Strong communication skills
- Staff training and development
- Experienced with different POS terminals
- Craft cocktail preparation
- Bar operations management
- Hospitality service expertise
Languages
Serbian
Native/ Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Bartender
TPA, Delaware North Hospitality
10.2023 - 11.2025
Bar Supervisor/Lead Bartender
Epicurean Hotel, Autograph Collection by Marriott
07.2019 - 01.2023
Bartender
Sfoglina Downtown, Fabio Trabocchi Restaurants
03.2018 - 05.2019
Lead Bartender
Bracket Room
07.2016 - 05.2019
Head Server/Bartender
Sette Osteria
07.2015 - 07.2016
Introductory Sommelier Course
Court of Master Sommeliers
High School Diploma -
Hospitality And Tourism High School