Newal Dahir
Minneapolis,MN
Summary
Detail-oriented and bilingual Office Administrator and HR professional with over 5 years of combined experience in administrative support, human resources, and healthcare. Proven ability to manage operations, onboard employees, and provide compassionate client care. Currently pursuing a Bachelor's in Management Information Systems with certifications in IT and Data Analytics.
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Barud Home Health
Minneapolis, MN
06.2024 - 12.2025
- - Managed daily administrative tasks including phone calls, emails, scheduling, and meetings
- - Maintained office supply inventory and managed vendor contracts
- - Assisted HR in employee onboarding and documentation
- - Handled mail distribution and organized outgoing shipments
- Managed daily office operations, ensuring efficient workflow and adherence to quality standards.
- Completed bi-weekly payroll for 50 employees.
Human Resources Manager
Orad Logistics Inc.
Minneapolis, MN
06.2023 - 05.2024
- - Led recruitment process from job posting to interviews
- - Processed payroll and maintained HR records
- - Resolved employee relations issues and supported HR initiatives
- Devised hiring and recruitment policies for 36-employee company.
In-Home Caregiver
Bridges MN
Minneapolis, MN
08.2022 - 09.2023
- - Assisted clients with daily living tasks and administered medications
- - Provided companionship and ensured a safe living environment
- - Performed light housekeeping duties
- Provided compassionate in-home care to clients, ensuring comfort and well-being.
Patient Care Assistant (PCA)
Integra Home Health
Minneapolis, MN
06.2019 - 06.2022
- - Delivered personalized care to clients, supporting mobility and hygiene needs
- Provided compassionate support to patients with daily living activities, enhancing their comfort and well-being.
- Supported needs of 3+ residents under long-term care.
Sales Associate
Macy's
Bloomington, MN
01.2020 - 04.2021
- - Provided excellent customer service and maintained a clean sales floor
- - Assisted with product selection, restocking, and transactions
- Delivered exceptional customer service, enhancing overall shopping experience for patrons.
Education
Bachelor's - Management Information Systems (MIS)
Metropolitan State University
Certificate - Information Technology
Minneapolis Community & Technical College
High School Diploma - undefined
Edison High School
Minneapolis, MN06-2021
Skills
- Administrative Support
- Human Resources
- Patient Care
- Customer Service
- Microsoft Office & Google Workspace
- Organizational & Communication Skills
- Bilingual
- Excel
- Office management
- Verbal communication
- Bookkeeping
- Document management
- Leadership and supervision
- Customer relationship management (CRM)
- Schedule and calendar management
- Payroll administration
- Business administration
- Office supply management
- Staff management
- Ethics-focused
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Microsoft office
Certification
- Information Technology Certificate – May 2023
- Data Analytics – Expected December 2024
Languages
somali
Native or Bilingual
Timeline
Office Administrator
Barud Home Health
06.2024 - 12.2025
Human Resources Manager
Orad Logistics Inc.
06.2023 - 05.2024
In-Home Caregiver
Bridges MN
08.2022 - 09.2023
Sales Associate
Macy's
01.2020 - 04.2021
Patient Care Assistant (PCA)
Integra Home Health
06.2019 - 06.2022
High School Diploma - undefined
Edison High School
Bachelor's - Management Information Systems (MIS)
Metropolitan State University
Certificate - Information Technology
Minneapolis Community & Technical College