Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Neyda Pérez-ocegueda

Piedmont,SC

Summary

Dynamic and dedicated professional with extensive experience in customer service at Quicktrip and Tommy Hilfiger Store. Proven ability to enhance customer satisfaction through effective communication and assistance. Skilled in processing transactions and maintaining a clean environment, demonstrating strong work ethic and empathy in fast-paced settings.

Overview

2022
2022
years of professional experience

Work History

Cashier

Quicktrip

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Trained team members to work as cashiers in accordance with company policies and procedures.

Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors. Sanitized the workspace and equipment

Cashier

Tommy Hilfiger Store
Asheville, NC
02.2021 - 05.2021

Credit cards, checks, gift cards, and coupons were all processed by me.

Educated customers about [Type] promotions to increase sales.

Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

Looked over weekly sales circulars and kept track of price changes.

Helped customers by answering their questions and completing their requests.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

Handled POS transactions such as checks, cash, credit card purchases, and refunds.

Greeted customers with a smile and offered prompt and dedicated assistance.

Server

El Que Pasa
Asheville Nc
03.2020 - 09.2020

Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.

Kept a high level of cleanliness and sanitation.

Folded napkins and prepared silverware sets to ensure an adequate supply for the host station.

Education

High School Diploma - -

Legacy Early College
Greenville Sc
07.2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Tommy Hilfiger Store
02.2021 - 05.2021

Server

El Que Pasa
03.2020 - 09.2020

Cashier

Quicktrip

High School Diploma - -

Legacy Early College