Ngan DO
Glendale,AZ
Summary
Ambitious political science student with almost four years of working experience in various workplace. Specializes in effective communication, appointment scheduling, handling customer inquiries, and solving problems. Seeking entry-level opportunities to contribute to the government and learn more about the legislative process.
Overview
4
4
years of professional experience
Work History
Receptionist
Polish Envy Nails Spa
09.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisting other workers when necessary.
Supervisor
Lee's Sandwiches
04.2022 - 09.2024
- Took orders from customers over the phone and in person.
- Make sandwiches and drinks.
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Ensured that all foods were stored properly and safely, at the right temperature.
- Maintained a clean kitchen environment by sweeping floors, washing dishes, utensils, and equipment at the beginning and the end of every shift.
- Adhered to health codes while preparing food items in accordance with safety guidelines.
- Training employees.
- Monitored baking process to ensure product quality standards were met.
- Checked temperatures of dough during fermentation process to ensure proper rising times were met.
Waitress
Pho 602
11.2021 - 02.2022
- Greeted customers
- Took orders for food and drinks
- Delivered foods and drinks.
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintain a clean workplace by cleaning and putting dishes away.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waitress
Saigon Pearl
02.2021 - 11.2021
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ05-2026
Skills
- Reception desk management
- Communication skills
- Organization skills
- Telephone skills
- Team collaboration
- Shift management
Timeline
Receptionist
Polish Envy Nails Spa
09.2024 - Current
Supervisor
Lee's Sandwiches
04.2022 - 09.2024
Waitress
Pho 602
11.2021 - 02.2022
Waitress
Saigon Pearl
02.2021 - 11.2021
Bachelor of Science - Political Science
Arizona State University
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