Ngang Sylvester
Laurel,MD
Summary
With a proven track record at New York Life Insurance Company, I excel in relationship building and sales proficiency, enhancing client satisfaction and loyalty through personalized insurance solutions. Skilled in financial planning and fluent in English & French, I've significantly boosted policy sales and client retention, demonstrating exceptional underwriting and policy analysis expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property & Casualty Insurance Producer
Allstate Insurance Companies
10.2024 - Current
- Increase client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Boost policy sales through effective communication of product benefits and features.
- Adhere to all regulations for insurance sales.
- Collaborate with underwriters to ensure accurate risk assessment and appropriate coverage options.
- Assist colleagues in closing deals by sharing best practices for successful sales consultations.
- Improve cross-selling strategy by analyzing existing client portfolios for potential upsell opportunities.
- Develop strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Conduct regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
Financial Services Representative
New York Life & NYLIFE Securities
06.2022 - Current
- Work with clients to develop financial planning strategies and solutions through evaluation of finances.
- Organized community financial literacy programs, boosting company's brand presence and attracting new clients.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Review and update client investment strategies annually, ensuring alignment with changing financial landscapes.
- Coordinate with compliance departments to ensure all client interactions and transactions met regulatory standards.
- Facilitate resolution of complex client inquiries, ensuring high level of service and client trust.
- Increase client satisfaction by providing tailored financial advice and investment recommendations.
- Assist clients in navigating life-changing financial decisions, such as retirement planning and estate management.
- Customize investment portfolios based on client risk tolerance and financial goals, optimizing asset allocation.
- Lead training sessions for new hires on financial products and services, enhancing team knowledge and performance.
- Increase client retention with personalized follow-up calls and quarterly reviews to discuss portfolio performance.
- Implement risk management strategies for clients, safeguarding their investments against market volatility.
- Identify opportunities to cross-sell products, resulting in increased revenue for New York Life Securities LLC.
- Guide clients on asset protection through the use of Life , Disability and Long Term Care Insurance.
Life Insurance Producer
Transamerica Life Insurance Company
04.2021 - 06.2022
- Enhanced client understanding of complex life insurance products through clear communication and educational materials, fostering trust and loyalty.
- Educated potential clients on the importance of life insurance as a critical component of overall financial security planning during initial consultations or presentations at seminarsworkshops.
- Utilized CRM software to track leads and manage client information efficiently, leading to increased productivity and better organization.
- Developed customized insurance solutions to meet the individual needs of each client, leading to improved retention rates.
Life Insurance Producer
Primerica Life Insurance Company
07.2020 - 04.2021
- Educated potential clients on the importance of life insurance as a critical component of overall financial security planning during initial consultations or presentations at seminars workshops
- Utilized CRM software to track leads and manage client information efficiently, leading to increased productivity and better organization.
- Streamlined the application process for clients, resulting in faster policy approval times and higher customer satisfaction.
- Increased policy sales by implementing a comprehensive marketing strategy and building strong relationships with clients.
Home Health Aide
MBI Health Services
02.2019 - 07.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
High School Diploma -
Nacho Bilingual High School
Bamenda Cameroon06-1992
Skills
- Relationship building
- Sales proficiency
- Policy analysis
- Sales expertise
- Underwriting principles
- Financial planning
- Claims handling
- Insurance products
Fluent in English & French
Accomplishments
Experienced Agent of 2023 New York Life Greater Washington G O.
Certification
- Life & Health Insurance License
- Property & Casualty Insurance License
- SIE Series 6
Languages
French
Full Professional
English
Full Professional
Timeline
Property & Casualty Insurance Producer
Allstate Insurance Companies
10.2024 - Current
Financial Services Representative
New York Life & NYLIFE Securities
06.2022 - Current
Life Insurance Producer
Transamerica Life Insurance Company
04.2021 - 06.2022
Life Insurance Producer
Primerica Life Insurance Company
07.2020 - 04.2021
Home Health Aide
MBI Health Services
02.2019 - 07.2020
High School Diploma -
Nacho Bilingual High School
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