Nghi Nguyen
Westminster,CO
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Pho Kitchen Bar And Grill
01.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Boba Barista
Tea Mate
12.2021 - 06.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty drinks
- Followed exact recipes for mixing and preparing milk tea, special tea, and smoothie drinks
Team Leader
Panera Bread
01.2021 - 11.2021
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
High School Diploma -
University of Colorado Denver
Denver, CO05.2027
High School Diploma -
Standley Lake High School
Westminster, CO05.2023
Skills
- Anticipating Guest Needs
- Ordering Procedures
- Table Bussing
- Suggestive Selling
- Menu Presentation
- Pleasant table set ups
Timeline
Server
Pho Kitchen Bar And Grill
01.2023 - 07.2023
Boba Barista
Tea Mate
12.2021 - 06.2022
Team Leader
Panera Bread
01.2021 - 11.2021
High School Diploma -
University of Colorado Denver
High School Diploma -
Standley Lake High School
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