Ngoc Tuyet Nhi Dang
Fountain Valley,USA
Summary
Hardworking in work with proven relationship-building and time management skills in fast-paced restaurant environments. I believe that I can offering expertise in customer service and pharmacy operations.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
SERVER
Sushi Joint
09.2018 - Current
- - Greeted customers, answered questions and recommended specials
- - Operated POS terminals to input orders, split bills and calculate totals.
- - Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- - Prepared and served cold, hot and alcohol beverages to guests.
- - Processed customers' payments and provided receipts.
SERVER
Sushi Plantation
07.2018 - 04.2020
- - Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- - Operated POS terminals to input orders, split bills and calculate totals.
- - Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- - Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- - Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- - Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Education
Nursing
Orange Coast College
Costa Mesa, CANursing
Golden West College
Huntington Beach, CABachelor of Arts - Business Administration And Management
Sunderland
England05.2015
Skills
- Buffet setup and takedown
- Team collaboration
- Inventory management
- Task prioritization
- Reliable and responsible
- Problem-solving
- Point of Sale (POS) system operations
- Dish preparation
- Food safety understanding
- Table setting arrangements
- Dining customer service
- Menu memorization
- Menu knowledge
- Price memorization
Languages
Vietnamese
Native or Bilingual
Timeline
SERVER
Sushi Joint
09.2018 - Current
SERVER
Sushi Plantation
07.2018 - 04.2020
Nursing
Golden West College
Nursing
Orange Coast College
Bachelor of Arts - Business Administration And Management
Sunderland
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