NGOC BAO TRAN NGUYEN
Honolulu
Summary
- I have lived in Ho Chi Minh City, Viet Nam from 2001 until the end of 2023, then moved to Honolulu, Hawaii until now, becoming a permanent resident since January 29th, 2024.
- I aspire to serve the residents of Hawaii and establish long-term residency on Oahu because I love Hawaii and the people here.
- I am eager to find healthcare jobs to pursue my dream of becoming an ICU nurse, which is still unfinished.
- I am enthusiastic about my work, eager to learn, and although my English communication skills may not be a strong suit, I am committed to long-term improvement through work and collaboration.
Overview
3
3
years of professional experience
Work History
Barista
Lanikai Juice Hawaii
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Manager
CEM - Campus Evangelical Movement
03.2021 - 12.2023
- Capable of coordinating team member, delegating clear tasks, organizing large program activities, and foresting cohesion within small groups.
Charity Coordinator
Children's Sai Gon Train Station Charity Home
04.2023 - 07.2023
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Implemented donor stewardship best practices that cultivated lasting relationships while promoting recurring donations from both individual supporters and institutional partners.
- Established partnerships with local businesses and organizations to increase resource availability and expand collaborative opportunities for future projects.
- Demonstrated exceptional leadership abilities as Charity Coordinator by inspiring team members towards achieving organizational objectives while fostering a positive work environment.
Private English Tutor
Private Students
06.2021 - 07.2023
- Strengthened students'' writing abilities by guiding them through the process of outlining, drafting, revising, and editing essays and compositions.
- The ability to diagnose the root cause of English language difficulties among students who primarily read and write in Vietnamese, and to identify areas for improvement in a short timeframe.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Collaborated with parents to monitor students'' progress, providing updates on achievements and areas for improvement.
Education
High School Diploma -
Mac Dinh Chi High School
District 6, Ho Chi Minh City05.2019
Skills
- Customer Focus
- Motivational Abilities
- Influencing Skill
- Positive Attitude
- Partnership Building
- Fundraising expertise
- Event Planning
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
Timeline
Barista
Lanikai Juice Hawaii
04.2024 - Current
Charity Coordinator
Children's Sai Gon Train Station Charity Home
04.2023 - 07.2023
Private English Tutor
Private Students
06.2021 - 07.2023
Team Manager
CEM - Campus Evangelical Movement
03.2021 - 12.2023
High School Diploma -
Mac Dinh Chi High School
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