Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ngoc Linh Tran

Everett,WA

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom
06.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Math Tutor Volunteer

Cascade High School
09.2022 - 05.2023
  • Increased confidence levels among struggling learners through consistent encouragement and reinforcement of their growing mathematical skills.
  • Supported students with helpful study habits and exam strategies.
  • Used positive reinforcement, repetition, and review to help students master challenging material.

Sales Associate

Gap Factory
06.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Summer Intern

City of Everett Public Works
06.2022 - 07.2022
  • Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
  • Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
  • Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
  • Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.

Education

Bachelor of Arts - Media And Communication

University of Washington
Bothell, WA
06.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Relationship Building
  • Meeting deadlines
  • Sales trends
  • Product Knowledge
  • Engaging with Diverse Customers
  • Merchandising knowledge

Languages

Vietnamese
Korean

Interests

  • Baking
  • Music
  • Getting involved in local advocacy groups to promote positive change in the community
  • Web Development and Design
  • Volunteering
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Sales Associate

Nordstrom
06.2023 - Current

Math Tutor Volunteer

Cascade High School
09.2022 - 05.2023

Summer Intern

City of Everett Public Works
06.2022 - 07.2022

Sales Associate

Gap Factory
06.2021 - 08.2022

Bachelor of Arts - Media And Communication

University of Washington

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Ngoc Linh Tran