Ngoc Phuong Trinh Nguyen
Riverside,CA
Summary
Proactive and diligent former Crew Member at DRM Inc Arby’s, adept in food preparation and customer engagement, demonstrated exceptional teamwork and collaboration skills. Achieved high standards in health code compliance and customer satisfaction, enhancing the dining experience through meticulous quality control and efficient order management.
Overview
1
1
year of professional experience
Work History
Crew Member
DRM Inc Arby’s
03.2023 - 07.2024
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate In Science - Biology - Pre Nurse
Houston Community College
Houston, TX05.2020
Skills
- Health Code Compliance
- Food Preparation
- Customer Engagement
- Cooking
- Menu Memorization
- Inventory Restocking
- Customer Service
- Order Management
- Safe Food Handling
- Time Management
- Performance Improvement
- Integrity and Honesty
- Quality Control Checks
- Teamwork and Collaboration
- Safety awareness
Timeline
Crew Member
DRM Inc Arby’s
03.2023 - 07.2024
Associate In Science - Biology - Pre Nurse
Houston Community College
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