Nino Goginashvili
Brooklyn
Summary
Results-oriented Retail Professional with extensive experience in fashion retail, sales, and team leadership. Skilled in enhancing customer experiences, optimizing store operations, and boosting sales performance. Experienced in team supervision, employee training, and maintaining merchandising standards. Recently relocated to the U.S. and eager to contribute to a collaborative retail environment.
Overview
7
7
years of professional experience
Work History
Cashier
Ouri's Market
Manhattan
08.2025 - 11.2025
- Processed customer transactions promptly, ensuring accurate and efficient service at Ouri's Market.
- Managed cash drawer and balanced daily sales.
- Maintained cleanliness and organization of checkout area.
- Handled returns and exchanges in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and POS system to accurately receive payments by cash, check, and credit card.
- Assisted customers in locating specific products, providing answers to questions and offering tailored product recommendations.
Department Manager
Massimo DuttiD
Tbilisi,Georgia
06.2022 - 09.2024
- Managed daily store operations and ensured smooth workflow among team members.
- Trained new employees on company policies and customer service standards, enhancing team readiness.
- Coordinated inventory management to ensure optimal stock levels and product availability, supporting sales efforts.
- Monitored sales trends to adjust inventory and promote popular items, increasing customer satisfaction.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Supervisor
Bershka
Tbilisi,Georgia
10.2020 - 05.2022
- Organized staff schedules to optimize coverage during peak hours.
- Conducted regular team meetings to share updates and inspire staff engagement.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to deliver targeted feedback and support development.
Sales Assistant
Zara
Tbilisi,Georgia
09.2018 - 02.2020
- Advised customers on product selections and provided personalized fashion recommendations.
- Guided customers to specific products, addressed inquiries, and offered tailored product advice.
- Communicated current promotions and discounts to enhance customer awareness and engagement.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained inventory levels by restocking shelves and managing stockroom organization.
Education
Professional Degree - Digital Marketing
Tbilisi School of Communication
14 Merab Kostava Street,Tbilisi,Georgia09-2011
Bachelor of Arts -
Georgian State Agrarian University
Tbilisi, Georgia06-2011
Skills
- Cash handling
- Transaction processing
- Payment processing
- Time management
- Customer service
- Customer assistance
- Customer relationship management
- Online orders preparation
- Time management
- Problem solving
- Staff scheduling
- Credit and cash transactions
Timeline
Cashier
Ouri's Market
08.2025 - 11.2025
Department Manager
Massimo DuttiD
06.2022 - 09.2024
Supervisor
Bershka
10.2020 - 05.2022
Sales Assistant
Zara
09.2018 - 02.2020
Professional Degree - Digital Marketing
Tbilisi School of Communication
Bachelor of Arts -
Georgian State Agrarian University