Nguyen Pham
Roseville,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Labou Bakery & Cafe
Roseville , CA
05.2020 - Current
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted customers with locating items within the store when requested.
- Answered customer's questions and provided information on store procedures or policies.
- Coordinated with other departments when additional support was needed during peak hours.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Trained new team members in cash register operation, stock procedures and customer services.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Maintained work area and kept cash drawer organized
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Counted and balanced cashier drawers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
High School Diploma -
Oakmont High School
Roseville, CA05-2020
Skills
- Store Policies Enforcement
- Motivational Skills
- POS System Operation
- Cash Drawer Reconciliation
- Customer Service
- New Hire Training
- Heavy Lifting
- Merchandise Stocking
- Hard-working
- Store Opening and Closing
- Price Verification
- Task Prioritization
Languages
Vietnamese
Native/ Bilingual
English
Professional
Timeline
Cashier Team Lead
Labou Bakery & Cafe
05.2020 - Current
High School Diploma -
Oakmont High School
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