Nhi Nguyen
HOUSTON,TX
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
year of professional experience
Work History
Receptionist
Eye Clinic
HCMC, Viet Nam
01.2019 - 07.2020
- Created a warm and inviting experience for patients
- Oversaw timely management of appointment bookings
- Answered incoming calls, responded to inquiries, and directed calls appropriately.
- Assisted with insurance claim processing by verifying coverage and entering information into the system.
- Verified patient eligibility and benefits through online portals or by phone.
- Provided administrative support to optometrists including filing paperwork, updating records, scanning documents.
- Ordered contact lenses and other supplies as needed.
- Performed data entry of patient information into electronic health record systems.
- Assisted with training new staff members on policies and procedures related to reception duties.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Volunteer
Vin group
HCMC, Vietnam
04.2019 - 04.2019
- Distributed t-shirts and goodie bags to participants at the finish line.
- Maintained an organized system for tracking participant times and results.
- Directed runners along designated routes throughout the event.
- Worked closely with staff members on post-race clean-up efforts such as collecting garbage and disposing of it properly.
Education
Associate of Science - Sonography
Houston Community College
Houston, TX06-2027
Associate of Applied Science - Computer And Information Systems Security
Houston Community College
Houston, TX12-2023
Skills
- File Management
- Data Entry
- Bookkeeping
- Scheduling
- Calendar Management
- Organization skills
- Data inputting
- Technical Support
Languages
Vietnamese
Native/ Bilingual
English
Professional
Timeline
Volunteer
Vin group
04.2019 - 04.2019
Receptionist
Eye Clinic
01.2019 - 07.2020
Associate of Science - Sonography
Houston Community College
Associate of Applied Science - Computer And Information Systems Security
Houston Community College
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