Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nhu Nguyen (Sabrina)

Sugar Land,TX

Summary

Dynamic and customer-focused professional, excelling in high-pressure environments. A seasoned leader in training staff, enhancing service quality, ensuring order accuracy, and compliance with health standards. Bilingual in English and Vietnamese, I thrive on fostering teamwork, delivering memorable customer experiences, and embracing a continuous learning mindset to drive growth and excellence.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Escalante's
Sugar Land, TX
11.2023 - Current
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Answered telephone to provide dining information and take reservations.

Boba Barista/Manager

Sharetea
Sugar Land, Texas
12.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Operated POS system for accepting and processing customers' payments.
  • Assisted customers in customizing their beverages with toppings such as jellies or tapioca pearls.
  • Customized drink orders based on customers' specifications, demonstrating flexibility and attention to detail.
  • Maintained a clean and organized working environment, for example, cleaning the coffee machines, countertops, and seating areas.
  • Complied with health and safety regulations, for instance, correct food handling and cleanliness standards.
  • Assisted in marketing and social media campaigns to expand brand reach and interaction.
  • Managed inventory and reordered ingredients to refill freezers, refrigerators and pantry.

Boba Barista

Mtea & Coffee
Sugar Land, Texas
07.2022 - 11.2022
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Controlled the line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Restocked and organized merchandise in the front lanes.

Education

High School Diploma -

Kempner High School
Sugar Land, TX
05-2025

Skills

  • Customer service
  • Leadership
  • Point of sale operation
  • Inventory management
  • Time management
  • Team collaboration
  • Effective communication
  • Health and safety compliance
  • Order accuracy assurance
  • Cleanliness and organization
  • Problem solving

Affiliations

After school activities/clubs:

  • Best Buddies
  • English Honor Society
  • AB Honor Rolls
  • Medals/ Superior Rating/ UIL sweepstakes for Choir

Timeline

Restaurant Hostess

Escalante's
11.2023 - Current

Boba Barista/Manager

Sharetea
12.2022 - Current

Boba Barista

Mtea & Coffee
07.2022 - 11.2022

High School Diploma -

Kempner High School

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Nhu Nguyen (Sabrina)