Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Languages
Timeline
Generic

Nhu Y Tran

Boston,MA

Summary

Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

CVS
07.2021 - Current
  • Supporting 2 to 5 staff members on the sales floor, Maintaining cleanliness and organization of the store, Instructing 3 to 4 new employees
  • Assigned tasks to team members based on their strengths and skill sets.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies

Manager

Dot Cafe
08.2018 - 09.2023
  • Providing excellent customer service, Manage customer transaction and payment, Prepare variety of hot and cold beverages for customers
  • Coached, mentored and trained team members in order to improve their job performance.

Education

Doctor of Pharmacy - Pharmacy

Northeastern University
Boston, MA
05.2028

High School Diploma -

Fenway High School
Boston, MA
06.2022

Skills

  • Cash Handling Expertise
  • Training and Mentoring
  • Strategic Planning
  • Customer-Oriented
  • Schedule Oversight
  • Staff Management

Extra Curricular Activities

  • MedScience, Student, Boston, MA, 10/2021 - Present, Learn to diagnose a patient using the knowledge of respiratory system, nervous system, and cardiovascular system, Acquire skills such as CPR, stitches, inserting IV, and inserting a tube into a trachea
  • Museum of Fine Art, Docent, Boston, MA, 10/2019 - 06/2020, Studied the arts at Museum of Fine Art and researched about the pieces, Introduced the arts to the Freshmen through presentation and guidance
  • Saint Ambrose, Dancer, Boston, MA, 10/2012 - Present, Instructing new dance moves to younger kids ages 4 to 15, Helping the dance teacher choreograph new dance moves, Performing during special occasions

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Shift Supervisor

CVS
07.2021 - Current

Manager

Dot Cafe
08.2018 - 09.2023

Doctor of Pharmacy - Pharmacy

Northeastern University

High School Diploma -

Fenway High School