Summary
Overview
Work History
Education
Skills
Timeline
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Nia Goddard

Tampa,FL

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

2
2
years of professional experience

Work History

Server

Carmines Ybor
03.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.


  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Hostess

Miller's Ale House
09.2022 - 03.2023
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Hostess

Bistro 781
05.2021 - 08.2022
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Recorded available tables after seating each party using specialized seating software.

Volunteer

National Football Player Association
03.2022 - 03.2022
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.


Education

Bachelor of Science - Sports Management

The University of Tampa
Tampa, FL
05.2025

Skills

  • Food and Beverage Pairings
  • High-Volume Dining
  • Dining Area Maintenance
  • Cash Handling
  • Stocking and Replenishing
  • POS Operation
  • Adaptable and Flexible
  • Phone Inquiries
  • Customer Service
  • Self Sufficient

Timeline

Server

Carmines Ybor
03.2023 - Current

Hostess

Miller's Ale House
09.2022 - 03.2023

Volunteer

National Football Player Association
03.2022 - 03.2022

Hostess

Bistro 781
05.2021 - 08.2022

Bachelor of Science - Sports Management

The University of Tampa

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Nia Goddard