Nia Hislop
Concord,Massachusetts
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Dp Dough
09.2024 - Current
- Learned and applied new skills and procedures readily, adapting to changing work environments
- Developed strong customer service skills through daily interactions with customers.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
Child Care Attendant
Grace Episcopal Church
04.2024 - Current
- Supervised and engaged children in age-appropriate activities during church services, ensuring a safe and welcoming environment.
- Communicated effectively with parents and guardians to discuss children's needs, preferences, and any concerns.
- Organized and led group activities, fostering social skills and cooperation among children
- Responded promptly and calmly to any issues or emergencies, prioritizing the well-being and safety of each child in care.
Intern
Soccer Without Borders
05.2025 - 08.2025
- Coached and supported youth players during practices and activities, fostering skill development and a positive team environment
- Assisted staff with daily programming, behavior support, and creating an inclusive, welcoming space for all participants
- Managed and organized data using Excel, including tracking volunteer and colleague forms with accuracy and confidentiality
- Contributed to monthly newsletters by drafting content, editing sections, and gathering program updates
- Collaborated with the CIT team to streamline communication and improve workflow across program operations
Sales Associate
Brines Sporting Goods
08.2021 - 07.2022
- Facilitated store tasks such as meeting daily goals, managed inventory, and promoted store discounts by engaging with coworkers and splitting workload.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Worked with 50+ customers a day to establish their needs and resolve any issues.
Education
Bachelor of Science (B.S.) - Psychology
University of Massachusetts - Amherst
Amherst, Massachusetts05.2026
Secondary Academic Focus - Business
University of Massachusetts, Amherst
Amherst, MA05-2026
Skills
- Customer service
- Inventory management
- Communication skills
- Conflict resolution
- Team collaboration
- Data organization
Accomplishments
- Captain of the University of Massachusetts Amherst Women’s Soccer Team (Division I)
- Member of the Black Student Athlete Union, serving as Community Outreach representative
- Dean’s List (multiple semesters through 2025)
- Successfully balanced Division I athletics with a full academic course load while pursuing a Psychology major and Business minor
- Contributed to community engagement initiatives through youth mentorship, volunteer events, and soccer outreach programs
Certification
- CPR Certified
- Selected by coaching staff to participate in a prestigious Leadership Academy for student-athletes, recognizing leadership potential and community impact.
Timeline
Intern
Soccer Without Borders
05.2025 - 08.2025
Sales Associate
Dp Dough
09.2024 - Current
Child Care Attendant
Grace Episcopal Church
04.2024 - Current
Sales Associate
Brines Sporting Goods
08.2021 - 07.2022
Bachelor of Science (B.S.) - Psychology
University of Massachusetts - Amherst
Secondary Academic Focus - Business
University of Massachusetts, Amherst