Nia Jones
Fort Lauderdale ,FL
Summary
My name is Nia I am currently in college studying to be an ultrasound tech. I have no experience in that career, but I am a hard worker, fast learner, and I am very passionate in anything I put my mind to. Gifted at working with all types of personalities. Reliable and upbeat successful at promoting customer loyalty and satisfaction. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Huaman Resource Assistant
City of Fort Lauderdale
2022.10 - 2023.05
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies and distributed mail.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Filed paperwork, sorted, shred documents, and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Organized new employee orientation schedules for new hires.
- Set up orientations and initial training for new employees.
- Converted employee status from temporary to permanent.
Crew Member
McDonald’s
2020.12 - 2021.03
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Worked front counter, drive-thru and other areas.
Education
Associate Of Arts And Sciences - Medical Diagnostic Sonography
Keiser University
Fort Lauderdale, FL10.2025
High School Diploma -
South Plantation High School
Plantation, FL06.2022
Skills
- File Maintenance
- Computer skills
- Diversity awareness
- Meeting Preparation
- Maintaining files
- Team Player’s
- Active listener
- Interpersonal skills
- Critical Thinking
- Relationship Building
- Customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Huaman Resource Assistant
City of Fort Lauderdale
2022.10 - 2023.05
Crew Member
McDonald’s
2020.12 - 2021.03
Associate Of Arts And Sciences - Medical Diagnostic Sonography
Keiser University
High School Diploma -
South Plantation High School
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