Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nia Moorer

Davenport ,FL

Overview

8
8
years of professional experience

Work History

Dispatcher

Perfect Trucking
01.2021 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Retail Sales

Bdsmarketing
11.2019 - 02.2020
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Retail Sales Associate

Marketsource
09.2018 - 04.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associates

OSL
03.2018 - 05.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Cashier

McDonalds
06.2015 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Public Health

Monroe College
New Rochelle, NY

Skills

  • Retail Sales
  • Laboratory Experience
  • Assessments
  • Retail customer service — Proficient
  • Comprehending and responding to retail customer needs
  • Development in any professional field
  • Schedule Coordination
  • Training New Hires
  • Effective Communication
  • Critical Thinking
  • Wireless Sales
  • Follow-Up Calls
  • Staff Scheduling
  • Assisting Dispatch
  • Microsoft Office
  • Schedule Work Crews
  • Office Supplies and Inventory
  • Cleaning and Sanitizing
  • Stocking and Replenishing
  • Money Handling

Additional Information

  • Authorized to work in the US for any employer

Timeline

Dispatcher

Perfect Trucking
01.2021 - Current

Retail Sales

Bdsmarketing
11.2019 - 02.2020

Retail Sales Associate

Marketsource
09.2018 - 04.2019

Retail Sales Associates

OSL
03.2018 - 05.2018

Cashier

McDonalds
06.2015 - 12.2015

Public Health

Monroe College

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Nia Moorer