Nia Thomas
Oberlin
Summary
Dynamic sales professional with a proven track record at Windsor, excelling in driving sales performance and enhancing customer engagement. Adept in leadership and critical thinking, I leverage creativity to implement effective marketing strategies, ensuring exceptional service and a well-organized environment. Proficient in inventory management and committed to delivering outstanding results.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M
Strongsville
06.2025 - 07.2025
- Delivered outstanding shopping experience by advising customers on products and fashion styles, processed customer's transactions, maintained and organized a clean sales floor, and assisted with merchandise availability through stocking the sales floor.
Assistant Manager
Windsor
Westlake
10.2024 - 01.2025
- Assisted in managing daily store operations, supervised and trained staff, drove sales performance, ensured exceptional customer service, maintained inventory, supported visual merchandising, and implemented marketing strategies to promote brand awareness and customer engagement.
Cosmetic Associate/Cashier
Drug Mart
Amherst
03.2023 - 05.2024
- Provided customers with courteous and friendly service by assisting in locating items along with an efficient checkout experience, processed voids, returns, rain checks, coupons, refunds, and exchanges, and maintained register, sales floor, and inventory.
Front Desk Worker
Lorain County Community College
Elyria
03.2022 - 03.2023
- Served as the first point of contact for students, faculty, staff, and visitors in person and by phone, answered questions and directed to departments, buildings, and/or college resources, retrieved and distributed written materials posted on the bulletin boards, and data entry/other clerical duties as assigned.
Education
Associate of Arts - Medical Billing and Coding
DeVry University
Columbus, Ohio07.2025
Some College (No Degree) - Business Management
Lorain County Community College
Elyria, OhioSkills
- Customer service
- Creativity and innovation
- Leadership
- Critical thinking and problem solving
- Attention to detail
- Computer proficiency
- Medical terminology
Timeline
Sales Associate
H&M
06.2025 - 07.2025
Assistant Manager
Windsor
10.2024 - 01.2025
Cosmetic Associate/Cashier
Drug Mart
03.2023 - 05.2024
Front Desk Worker
Lorain County Community College
03.2022 - 03.2023
Associate of Arts - Medical Billing and Coding
DeVry University
Some College (No Degree) - Business Management
Lorain County Community College
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