Nia’el Braswell
Thomaston,GA
Summary
Resourceful Assistant Property Manager known for high productivity and efficient task completion. Specialize in tenant relations, lease management, and property maintenance coordination. Excel in communication, problem-solving, and time management to enhance operational efficiency and tenant satisfaction. Committed to leveraging these skills to achieve excellent service delivery and property performance.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager
Envolve
Thomaston, Georgia
03.2024 - Current
- People skills
- Communication skills
- Computer skills
- Filing
- Paper work
- Move people in/out
- Inspections
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Prepared monthly financial reports for review by the property manager.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Organized community events to foster positive relationships among residents.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Collected first month's rent along with security deposit prior to move-in date.
- Assisted property manager in leasing and marketing activities.
Assistant Store Manager
It’s fashion
, GA
04.2023 - 02.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided training to new employees on company policies and procedures.
- Trained new employees on store policies, procedures and customer service standards.
- Maintained a safe working environment by enforcing safety regulations.
- Supervised cash handling processes to ensure accuracy of transactions.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education
High School Diploma -
Upson Lee High School
Thomaston, Georgia05-2021
Skills
- Tenant issue resolution
- Tenant conflict resolution
- Lease administration
- Application process proficiency
- Property tours and inspections
- Telephone and email etiquette
- Housing regulations
- Lease agreement review
- Property inspections
- Unit inspection
Timeline
Assistant Property Manager
Envolve
03.2024 - Current
Assistant Store Manager
It’s fashion
04.2023 - 02.2024
High School Diploma -
Upson Lee High School