Niajah Taylor
Chicago,IL
Summary
An energetic individual eager to bring strong
esthetic skills to a company in need of a professional esthetician with
excellent organization, communication, and successful team building skills.
Seeking a challenging position as an esthetician in order to continue building
skills and clientele. Articulate with a positive personal image.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Zing Health
Chicago, IL
10.2022 - Current
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Identified, analyzed and researched systemic issues and made recommendations for resolution.
- Used medigence to schedule appointments.
- Investigated insurance claims denials and appeals.
Esthetician
BAE Beauty Bar
Chicago, IL
09.2020 - 09.2022
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
- Sterilized equipment for patient treatments.
- Provided clients with knowledge of all cosmetic services being provided.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Cleansed, exfoliated and moisturized customer skin.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Gained knowledge of facial massage techniques and skin care product ingredients.
Esthetician Student
G Skin & Beauty Institute
Chicago, IL
01.2020 - 08.2020
- Analyzed skin condition and made appropriate product recommendations.
- Performed body treatments, including waxing, and body wrap application.
- Performed facials, chemical peels and waxing procedures weekly.
- Recommended retail products for clients' at-home usage.
- Fostered a friendly, warm and exceptional customer experience.
Education
General Studies - General Studies
Malcolm X College
Chicago, ILLicensed Esthetician - Estiology
G Skin And Beauty Institute
Chicago, IL05.2023
High School Diploma -
John Marshall High School
Chicago, Il06.2014
Lash Extension Course
Estelle Beauty School
Rosemont, ILSkills
- Raving comments and repeat clientele
- Retail per guest ticket amount
- Service-oriented
- Reservations and booking system experience
- Professional and great interpersonal skills
Timeline
Customer Service Representative
Zing Health
10.2022 - Current
Esthetician
BAE Beauty Bar
09.2020 - 09.2022
Esthetician Student
G Skin & Beauty Institute
01.2020 - 08.2020
General Studies - General Studies
Malcolm X College
Licensed Esthetician - Estiology
G Skin And Beauty Institute
High School Diploma -
John Marshall High School
Lash Extension Course
Estelle Beauty School
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