Nichoel Bernardo

Proactive Manager with extensive experience in team leadership and customer service. Successfully resolved staff and customer conflicts, cross-trained employees, and maintained positive relationships with customers and suppliers. Skilled in strategic planning, performance metrics, and delivering high-quality service. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.