Nicholas Augustine
Leander,TX
Summary
Driven Sales Associate with proven expertise in customer service and teamwork, honed at Goodwill Store. Excelled in enhancing store performance and customer satisfaction through effective problem-solving and time management. Demonstrated ability to exceed sales targets and collaborate with team members for professional development, leveraging strong organizational skills for optimal store appearance and efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Goodwill Store
07.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Leander High School
Leander, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Goodwill Store
07.2021 - 07.2024
High School Diploma -
Leander High School
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