Nicholas Baran
Fort Pierre,FL
Summary
Hardworking employee enthusiastic about learning customer service and sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Representative
Conduent
04.2024 - Current
- Answer inbound calls promptly and if necessary, route customer to proper department.
- Assist customers with placing online orders, and ensuring all product questions are answered.
- Provide feedback to peers about ways to better assist our customers
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Social Media Specialist
Startek Inc.
09.2021 - 04.2024
- Answered posts from Social Media sites promptly and professionally.
- Documented complaints and claims while ensuring all guidelines were followed.
- Employee of the week and month during my tenure.
- Met multiple deadlines using strong task prioritization skills.
Shoe Associate
Bealls Inc.
01.2019 - 05.2021
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Education
Information Technology - Network Administration
Southeastern College
Lake Worth, FL05.2015
Skills
- Superb Problem Solver
- Outstanding Customer Service Skills
- Diligent
- Exceptional Communicator
- Team Player
- Relationship building
Timeline
Sales Representative
Conduent
04.2024 - Current
Social Media Specialist
Startek Inc.
09.2021 - 04.2024
Shoe Associate
Bealls Inc.
01.2019 - 05.2021
Information Technology - Network Administration
Southeastern College
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