Accomplished professional with expertise in operations management and business development. Known for fostering strong vendor relationships and driving efficiency, ready to leverage strategic planning skills to enhance operational performance.
Overview
7
7
years of professional experience
Work History
Vice President of Operations
Affordable Solar Roof & Air
Tampa, FL
08.2025 - Current
Oversaw end-to-end back-office operations, including project management, permitting, customer service, and sales coordination, ensuring efficient workflow and timely project execution, while additionally handling all customer escalations
Assumed full ownership of HR functions, including recruiting, onboarding, employee relations, and compliance
Oversaw vendor and partner relationships, including finance partners, distributors, and manufacturers, to optimize coordination, pricing, and fulfillment
Senior Project Manager
Affordable Solar Roof & Air
Tampa, FL
08.2022 - 08.2025
Managed 3–10 installation crews and a full-service department, coordinating scheduling, workload distribution, and project execution to ensure timely completion and quality standards
Gained practical electrical and engineering understanding while periodically working alongside installation crews, strengthening communication between field teams and back-office operations
Account Representative
Uber Eats
Tampa, FL
08.2021 - 08.2022
Acquired and onboarded restaurant partners to the Uber Eats platform, managing the full sales cycle from prospecting through activation, then transitioning accounts to account management while maintaining continuity of relationships
Achieved and exceeded sales quotas on a consistent basis while maintaining required daily KPI benchmarks
Health and Benefits Analyst
AON
Remote
01.2021 - 06.2021
Supported senior account managers in managing client relationships and daily account operations, ensuring timely follow-up and execution of client needs
Associate Account Manager
Aetna, a CVS Health
Tampa, FL
06.2019 - 01.2021
Managed a portfolio of 40+ middle-market health benefits accounts, overseeing renewals, client relationships, and ongoing account servicing
Supported multiple senior account managers in managing client relationships and resolving client needs, ensuring consistent service delivery across accounts