An overall, well organized, motivated, and hard working employee. Result motivated, and is willing to put in the necessary work to grow with the company.
Overview
11
11
years of professional experience
Work History
Rental Car Manager
Altoona-Blair County Airport
10.2022 - Current
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained aprofessional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
Leveraged data and analytics to make informed decisions and drive business improvements.
Marketed services to potential customers
Organized vehicle paperwork, maintenance schedules, and recall notices
Automotive detailing/ Sanitizing
Interviewing/Hiring
Flexibility in work schedule to maintain staffing for 7 day week operation
Maintenance Worker
Altoona-Blair County Airport
06.2018 - 10.2022
Performed Daily runway inspections
Communicated critical information to Air-Traffic
Aircraft-Rescue and Firefighting Certified
Landscaping
Equipment operation
Equipment Maintenance
Adhered to regulations set-forth by the Federal Aviation Administration
Communicated/ coordinated with multiple entities involved with the airport
Line Worker
Altoona-Flight Services
10.2017 - 05.2018
Fueling of Aircraft
Repositioning aircraft on the ground
Logging fuel samples
Daily fueling equipment inspections
Customer Service
Agricultural Worker
Cove-View Farms
02.2013 - 10.2017
Operated and maintained farm equipment
Sanitized the milking parlor
Milked Cows
Fed animals
Education
Bachelor of Science - Organizational Leadership
Saint Francis University
Loretto, PA
05.2023
Skills
Communication
Organization
Critical thinking
Customer Service
Professional Relationships
Conflict resolution
Accomplishments
Trained and obtained my Private Pilots License
Operate a successful start up rental car location
hobbies
I race at area dirt tracks in my family owned race cars. In this hobby, I have worked hard to gain sponsorships, and long lasting team partners. I have been fortunate to win several championships, favorite driver, and sportsmanship awards during my 16 years of racing.