Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
United Country Real Estate
02.2020 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Sales Manager/F&I Manager
Superior Automotive Group
Bentonville, Arkansas
08.2023 - 02.2024
Led sales team to achieve monthly revenue targets and enhance customer satisfaction.
Conducted regular performance reviews to motivate and guide team members effectively.
Managed daily operations of sales department, including supervision of staff members.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Warranty Manager
Lamar Trailers
08.2018 - 02.2020
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Infantryman Section Sergeant
US Army
11.2011 - 11.2019
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Led fire team during infantry dismounted battle drills and situational training exercises.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Business Manager
Paris Ford Lincoln Mercury
05.2012 - 08.2017
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Assisted with hiring process and training of new employees.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Researched industry and marketplace trends to enhance sales techniques and meet customer needs.