Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Birtwistle

Sarasota

Summary

Dedicated sales associate with strong skills in customer service, problem-solving, and inventory management. Proven ability to enhance customer experiences and maintain accurate stock levels.

Overview

5
5
years of professional experience

Work History

Sales Associate

Michaels Craft Store
Sarasota, FL
10.2025 - Current
  • Conducted inventory audits to maintain accurate stock levels and minimize discrepancies.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

HVAC Technician

Veteran Air
Sarasota, FL
05.2024 - 09.2025
  • Diagnosed and resolved HVAC system issues to ensure optimal performance and customer satisfaction.
  • Conducted routine maintenance on heating, ventilation, and air conditioning systems to enhance efficiency.
  • Trained junior technicians on safety protocols and best practices for HVAC service procedures.
  • Implemented preventative maintenance programs that reduced downtime for clients' HVAC systems.

Inventory Specialist

Staples
Sarasota, FL
09.2023 - 10.2024
  • Managed accurate inventory counts using advanced tracking software.
  • Analyzed stock levels to optimize replenishment schedules and reduce excess inventory.
  • Conducted regular audits to ensure compliance with company policies and procedures.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Management Position, handled EOD cash and overall managerial responsibilites

Sales Associate

Staples
Sarasota, FL
05.2021 - 05.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Maintained product displays and organized merchandise for optimal visibility.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Handled customer returns and exchanges, ensuring compliance with company policies.

Education

High School Diploma -

Riverview High School
Sarasota, FL
05-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Cash handling

Languages

English
Native or Bilingual

Timeline

Sales Associate

Michaels Craft Store
10.2025 - Current

HVAC Technician

Veteran Air
05.2024 - 09.2025

Inventory Specialist

Staples
09.2023 - 10.2024

Sales Associate

Staples
05.2021 - 05.2024

High School Diploma -

Riverview High School