Nicholas-Che Rahim
Fort Lauderdale,FL
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
5
5
years of professional experience
Work History
Sales Associate
Petco
Oakland Park, FL
10.2025 - 07.2026
- Greeted customers at store entrance to create positive first impressions and provided exceptional customer service.
- Resolved customer inquiries and concerns effectively and promptly.
- Assisted customers in locating products, answered questions, and offered tailored product recommendations.
- Demonstrated product features and provided technical support to enhance customer understanding and satisfaction.
- Managed inventory levels and organized merchandise displays.
- Maintained cleanliness and order in sales area and stockroom.
- Provided daily care and feeding to a variety of animals.
- Collaborated with team members to implement care plans for special needs animals.
Military
USAF
San Antonio, Texas
01.2026 - 03.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Department Supervisor
Bjs Wholesales Club
Parkland , FL
08.2024 - 08.2025
- Supervised daily operations to ensure efficient workflow and team performance.
- Supervised departmental employees, delegating with tasks and responsibilities.
- Established goals for each team member and monitored progress towards those objectives.
- Trained new employees on company policies and customer service standards.
- Coordinated team schedules to optimize staffing during peak hours.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Implemented safety protocols to maintain a secure working environment.
- Resolved customer inquiries and complaints with effective problem-solving skills.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Attractions Attendant
Arcade zone
Sunrise, Florida
03.2024 - 07.2024
- Assisted guests with game operation and troubleshooting issues effectively.
- Maintained a safe and welcoming atmosphere for all visitors and staff.
- Monitored game equipment for functionality and cleanliness throughout shifts.
Sales Associate
Best Buy
Sunrise, Florida
10.2023 - 02.2024
- Guided customers in selecting electronics and accessories to meet their needs.
- Processed sales transactions accurately at checkout.
- Coordinated with team members to improve customer service experience.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Analyzed sales performance metrics to identify marketplace trends.
Front of House Employee
Tataki Asian Bistro
Lauderhill, Florida
02.2022 - 08.2023
- Greeted and seated guests promptly to enhance turnover in fast-paced dining environment.
- Greeted customers warmly upon entry to enhance their dining experience. and provided friendly customer service.
- Managed reservations and waitlists to optimize seating arrangements.
- Answered phone calls, took reservations, and answered inquiries.
- Provided menu recommendations and answered guest inquiries about dishes.
- Processed customer payments efficiently, ensuring accurate transactions using point-of-sale systems.
- Maintained cleanliness and organization of dining areas throughout service hours.
- Resolved customer complaints swiftly, maintaining high service standards and guest satisfaction.
Event Staff Member
Amerant Bank Arena
Sunrise, Florida
04.2021 - 02.2023
- Assisted guests with inquiries regarding events and services, enhancing visitor experience.
- Arranged event spaces to meet specifications and ensure safety standards, contributing to smooth event execution.
- Monitored crowd control to uphold venue policies, enhancing guest safety and experience during events.
- Collaborated with team members to maintain cleanliness in public areas and facilities.
- Supported emergency procedures by staying informed of safety protocols throughout events.
- Facilitated setup and breakdown of event spaces for seamless transitions, improving overall event flow.
Education
Associate of Science - Computer Science
Broward College
Fort Lauderdale, FL06-2030
High School Diploma -
Piper HighSchool
Sunrise, FL08-2023
Skills
- Customer service
- Sales techniques
- Cross-selling techniques
- Customer engagement
- Stock management
- Merchandise organization
- Store operations
- Problem resolution
- Team collaboration
- Project management
- Analytical thinking
- Communication skills
- Microsoft Word
Timeline
Military
USAF
01.2026 - 03.2026
Sales Associate
Petco
10.2025 - 07.2026
Department Supervisor
Bjs Wholesales Club
08.2024 - 08.2025
Attractions Attendant
Arcade zone
03.2024 - 07.2024
Sales Associate
Best Buy
10.2023 - 02.2024
Front of House Employee
Tataki Asian Bistro
02.2022 - 08.2023
Event Staff Member
Amerant Bank Arena
04.2021 - 02.2023
Associate of Science - Computer Science
Broward College
High School Diploma -
Piper HighSchool