Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicholas Cole

Riverview,FL

Summary

Driven leader with good conflict management and organizational skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction.

Overview

11
11
years of professional experience

Work History

Grocery Team Leader

Publix
Ruskin, FL
01.2020 - Current
  • Supervised staff performance to guarantee adherence to company guidelines and policies.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Trained new employees on the proper use of equipment, safety protocols, customer service techniques and product knowledge.
  • Performed regular audits of merchandise displays and storage areas to verify compliance with set standards.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.

Stock Clerk

Publix
Riverview, FL
10.2016 - 01.2020
  • Assisted customers with inquiries regarding availability of products or services offered by company.
  • Checked stock to ensure inventory accuracy and identified discrepancies between physical inventories and computer records.
  • Maintained cleanliness of storage areas by sweeping floors, dusting shelves, and removing trash daily.
  • Conducted regular cycle counts to verify accuracy of inventory records and reported any discrepancies immediately to supervisor.
  • Participated in annual physical inventories including counting merchandise stored in both back room areas and retail floor displays.

Host

Chai Yo Thai
Riverview, FL
06.2013 - 05.2018
  • Managed cash registers during peak hours, ensuring accuracy in transaction processing.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Trained new employees on the proper use of equipment, safety protocols, customer service techniques and product knowledge.
  • Ensured that all health department regulations were met by following strict sanitation procedures.

Education

Associate of Arts -

Hillsborough Community College
Tampa, FL
06-2015

Skills

  • Task Delegation
  • Employee Management
  • Scheduling Coordination
  • Merchandising Strategies
  • Workflow Planning

References

References available upon request.

Timeline

Grocery Team Leader

Publix
01.2020 - Current

Stock Clerk

Publix
10.2016 - 01.2020

Host

Chai Yo Thai
06.2013 - 05.2018

Associate of Arts -

Hillsborough Community College
Nicholas Cole