Nicholas Commune

• Coordinated preventive maintenance programs for clients

properties, reducing the risk of future infestations.

• Enhanced customer satisfaction by promptly addressing and resolving pest issues in residential and commercial properties.
• Reduced callbacks and increased service quality with thorough inspections and consistent followups.
• Streamlined operational efficiency by implementing effective pest control strategies tailored to specific situations.
• Educated and advised customers on preventive measures to reduce pest infestations.
• Mentored new hires through hands-on training sessions covering pest identification, pesticide application methods, and customer service.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Participated in periodic inventory counts to maintain accurate stock levels.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.

• Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
• Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
• Maximized sales performance with effective inventory management and stock rotation practices.
• Collaborated with store management to optimize overall store performance and meet company goals.
• Implemented successful promotional campaigns to increase sales and drive customer engagement.
• Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
• Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.