Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Curtis

Charlotte,NC

Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

9
9
years of professional experience

Work History

Store Manager

Radley London
Orlando, FL
04.2023 - Current
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Store Manager / Acting Area Manager

Melissa Shoes
Disney Springs, FL
04.2016 - 04.2023
  • Lead sales team in converting guest with superior customer service
  • Recruit, train and manage team members, delegate workloads, and tasks
  • Generate sales per hour, conversion rate, and inventory report on a daily basis
  • Run reports to forecast daily/monthly goals and to update employees during the team's daily meeting
  • Review trends in traffic and peak sales and scheduled accordingly to ensure highest profit
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training
  • Oversaw quality of operations of 3 locations throughout the region.
  • Recruited 4 managers and supervisors to fill internal job vacancies

Store Manager

Wet Seal
Orlando, FL
10.2014 - 04.2016
  • Exceeding sales projections and providing clients with an outstanding experience while increasing key performance indicators
  • Improved Visual presentation of multiple stores in the district
  • Recruited, Trained, and developed all employees to meet company standards
  • Adhered to Loss Prevention guidelines and deterred shoplifting by providing excellent customer service
  • Developed and maintained external relationships that may provide additional clientele
  • Awarded for top performer in the region for KPI
  • Successfully lowered shrink % buy 51% from previous inventory

Education

High School Diploma -

Western High School
Davie, FL
05.2005

Skills

  • Cash Management
  • Inventory Management
  • Staff Supervision
  • Sales Strategies
  • Human Resources Oversight
  • Hiring and Onboarding
  • Management Team Building
  • Budget Control
  • Goal Setting
  • Performance Assessment
  • Payroll Management
  • Employee Motivation

Timeline

Store Manager

Radley London
04.2023 - Current

Store Manager / Acting Area Manager

Melissa Shoes
04.2016 - 04.2023

Store Manager

Wet Seal
10.2014 - 04.2016

High School Diploma -

Western High School

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Nicholas Curtis